Privacy Policy

This Privacy Policy ("Policy") describes how Africa Development Hub (“we” or “our” or “us”) collects, stores, shares, and uses information, and your choices about privacy when you use our website, products, and platform services (collectively, “Services”). Your privacy is important to us, and we ask that you read this Policy carefully to be informed about our practices.

This Policy is part of our Terms of Service. By accessing or using our Services in any way, you agree that your information may be collected, stored, shared, and used as described in this Policy and our Terms of Service.

By using our Services, you consent to the collection, use and sharing of your Personal Information as outlined in this Policy. You may withdraw consent at any time in writing, however such withdrawal does not negate our right to process your data prior to your withdrawal.

This Policy applies to all of our Services, regardless of how you use them, and whether or not you register for an account. This Policy does not apply to any entity that we do not own or control, or to any person that we do not employ or manage. If you are directed to a third-party site, you understand and agree that the policies of the third-party site govern.

We use the information for legitimate business purposes, including:

• Service Delivery: To operate our digital public infrastructure and develop new features.
• Customer Support: To resolve issues and provide assistance.
• Safety & Trust: To detect and prevent fraud, conduct risk assessments, and verify organizations in our registry.
• Platform Intelligence: To generate aggregated analytics on development interventions across regions.
• Marketing: To send platform updates and customized content.
• Legal: To comply with legal obligations and enforce our terms.

You can control whether you receive marketing communications through your account settings or by following the unsubscribe link in any email. You may not be able to opt out of essential service communications (e.g., account updates, verification notices).

When you submit data regarding projects or organizational impact (User Content), it may become accessible to relevant stakeholders on the platform based on visibility controls. Ensure you have the right to share any proprietary information or data about communities.

• Service Providers: We use third-parties for hosting, identity verification, payment processing (for platform subscriptions), and analytics. They process data only as instructed.
• Business Transfers: In the event of a merger or acquisition, your info may be transferred to the new owner.
• Legal Purposes: We disclose info if required by law or to protect the safety and rights of our platform and users.

We may share non-personally identifying aggregated data for research, development, reporting, and marketing purposes. This helps us provide broad insights into development trends across Africa.

If you subscribe to premium features on the platform, sensitive payment credentials are processed securely by third-party processors. We do not store full card numbers on our servers.

Our Services may link to third-party sites or external project portfolios. We are not responsible for their privacy practices and encourage you to read their policies.

Africa Development Hub operates globally with a focus on African regions. Your information may be transferred to and processed in jurisdictions where our servers and service providers operate, maintaining strict data security standards.

Our Services are directed towards professionals, organizations, and governments, and are not intended for children under the age of 16. If you believe we have accidentally collected such info, please contact us.

Accounts are password-protected. We urge you to use strong passwords and two-factor authentication where available. While we implement enterprise-grade security measures, no transmission is 100% secure. You provide information at your own risk.

We honor statutory rights to access or correct your Personal Information where applicable. Contact us at privacy@africadevelopmenthub.com to exercise these rights.

We strive to adhere to international data privacy principles for handling cross-border data transfers securely, ensuring development data is managed transparently and ethically.

Any disputes relating to privacy are subject to the arbitration provisions in our Terms of Service.

We reserve the right to update this policy at any time to reflect platform evolution. Changes are effective upon posting. We encourage you to review this page regularly.